We prioritize your satisfaction and stand behind the quality of our premium hangers. If, for any reason, you are not completely satisfied with your purchase, we offer a comprehensive Refund and Return Policy to ensure a seamless experience.

30-Day Satisfaction Guarantee:
We understand that circumstances might arise where you need to return or exchange your Barawl hangers. That’s why we provide a generous 30-day window for you to evaluate your purchase. If within this period you find that the hangers do not meet your expectations or if there are any defects, we are committed to making it right.

Eligibility for Returns:
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please keep your receipt or proof of purchase handy, as it will be necessary to process the return.

Initiating a Return:
To initiate a return, simply contact our customer support team within 30 days of receiving your order. You can reach us via our website’s “Contact Us” page or by emailing  [email protected] or [email protected]. Provide your order number, a brief explanation of the reason for the return, and any relevant photographs if there are product defects.

Return Shipping:
Customers are responsible for the return shipping costs unless the return is due to a product defect or an error on our part. We recommend using a trackable shipping service to ensure that the returned items arrive safely. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

Refund Process:
If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment. Please note that it may take time for the refund to be reflected in your account, depending on your payment provider’s policies.

Defective or Damaged Items:
In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement to be sent out to you promptly, and we will cover any associated shipping costs.

Cancellations:
If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been shipped, we will process the cancellation and issue a full refund. Once the order has been shipped, the standard return policy will apply.

Need Any Help
Support 24/7-

Store Name: Barawl
Store Mail:   [email protected] or [email protected]

Store Number: +44 7377 191535
Store Location: 89 Pennington Dr, Carlisle CA3 0PF, UK